> Tickets booked online should be canceled online only.
> KIMBINYIKO INT. COACH will charge a cancellation fee in addition to the charges applied by the bus operator for every seat canceled.
> Cancellation charges are applicable on the original fare but not on the discounted fare. The cancellation charges are deducted from the collected/discounted fare, and the balance is refunded.
> Some operators accept partial cancellation. Please review the cancellation terms on the ticket.
> Preponement or postponement cannot be done once the ticket is confirmed.
> Service fees are non-refundable for ticket cancellation/service cancellation.